Arianna Terms & Conditions


By using the Arianna service, you signify your assent to these Terms;

Arianna’s service policy (“Service Policy”); and

Arianna’s privacy policy  (“Privacy Policy”); and

Arianna’s copyright policy  (“Copyright Policy”)

all of which are an integral part of these Terms.

If you do not agree to these Terms or any of its parts, then you are prohibited and must refrain from using the service.


The service allows visually-impaired users to navigate and move independently inside the boundary of every Arianna place. It allows such users to follow a predetermined path, giving informational aid along the way. The service is provided mainly through the software (Arianna app for Android and iOS devices) and through the colored stripes installed at some locations (Arianna places). Any use of the service outside the official Arianna places or through any third-party mobile applications  is not sanctioned by these Terms and should be avoided. In.sight s.r.l. cannot be held responsible for any damage or inconvenience which could arise from this use.

The navigational information given by the service are intended for orientation and as a mobility aid and should be used with caution. It is the user’s responsibility to pay attention to their immediate surroundings.

The system may at any time be modified which may affect the performance of Arianna. Any implied responsibilities are expressly disclaimed. The manufacturers and distributors of the Arianna service shall not be liable for special, incidental, consequential, indirect, or other similar damages arising from any breach of operation or accident that might occur whilst using the Arianna service.

The Internet connection required to use the Service, and any associated charges (e.g. mobile data expenses) incurred by your use of the service are your exclusive responsibility and made solely at your expense . Transmitting and receiving real-time updates to and from the Service, requires an online (e.g. Wi-Fi, 3G, 4G) connection between your cellular device and the Internet. The expenses of such connection are as prescribed by the agreement between you and your communication service provider (such as your cellular company), and according to its applicable terms of payment.


In.sight s.r.l. respects your privacy. In order to access certain features of the service, you may be asked to provide some personal information such as your email. In.sight s.r.l. will not sell, rent or lease your personal information to third parties.

In.sight s.r.l. will not share your personal information with others, without your consent, to the extent necessary in good-faith discretion. If you would like us to delete your personal information, please request the removal through the email provided in the ‘Contacts’ section of the app and the website. On receiving such a request, In.sight s.r.l. will use reasonable efforts to delete such information.

In.sight s.r.l. implements systems, applications and procedures to secure your personal information, to minimize the risks of theft, damage, loss of information, or unauthorized access or use of information. However, these measures are unable to provide absolute assurance. Therefore, In.sight s.r.l. cannot guarantee and you cannot reasonably expect that the service databases will be immune from any wrongdoings, malfunctions, unlawful interceptions or access, or other kinds of abuse and misuse.


In.sight s.r.l respects the intellectual property rights of others and requests the users of its services to do the same. If you believe that certain content infringes upon copyrights that you own or represent, you may send us a written notification, stating the location of the copyrighted work claimed to be infringed, in accordance with the provisions of the Digital Millennium Copyright Act (“DMCA”).

Upon your notification, In.sight s.r.l may remove or disable access to any such content.

Following receipt of your communication, In.sight s.r.l may ask you to provide further or supplemental information, prior to removing any content, as In.sight s.r.l deems necessary to comply with the provisions of the DMCA.

Other Licenses:

OpenCV License
ZBar License